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Tenderbest
959 Jurong West Street 92, Singapore 640959
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 20 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 29 May 2026
Our take: Tenderbest at Jurong West appears to suffer from significant operational and service issues, based on recent public feedback.
While some patrons acknowledge the food can be "nice," this is consistently overshadowed by widespread complaints about staff attitude and poor customer service, particularly from the morning shift.
Specific incidents highlight curt cashiers, unwillingness to engage, and a general lack of patience from staff.
There are also reports of incorrect orders, such as chicken chop with rice being served with bread, and dishes like seafood spaghetti and aglio olio being described as unappetizing or poorly prepared.
The payment process has also been a point of contention, with one customer reporting a QR code for online payment being displayed but then being told it was cash-only without prior notice.
We'd advise caution when considering this outlet.
It seems best to avoid peak hours or, ideally, consider other Tenderbest locations until these recurring service and operational issues are addressed.
Score: 20 · 5 sources
What customers say
Public sentiment for Tenderbest at Jurong West is overwhelmingly negative, primarily due to consistently poor customer service from staff, particularly during morning shifts.
While some customers acknowledge the food can be 'nice in general,' issues like incorrect orders, unappetizing dishes (e.g., crabmeat spaghetti, oily aglio olio), and sloppy food presentation significantly detract from the dining experience.
Operational issues like unclear payment methods (cash-only despite QR code display) further contribute to customer dissatisfaction.
Google Reviews
Ordered chicken chop with rice but came with bread instead. Seafood spaghetti full of crabmeat that even the crabmeat taste awful. Spaghetti sauce is worst. Spaghetti aglio olio toooo oily and tastele…
food is nice i wont lie, i went back just for the food, but PLEASE, the service is terrible, earlier on today i placed my order with the worker that is handling the frying area, theres a women standin…
I once stood there waiting to place order but the people working there has super bad attitude, so I didn’t buy from them after that. They used to have very nice workers in that stall but now, I won’t…
Food is nice in general, but the woman and man at the cashier were very rude...would have given 0 stars if there is. Did not buy from them anymore after 2 horrible encounters.
Extremely disappointing experience at Tenderbest. The service was appalling from start to finish. The cashier was curt and dismissive, showing zero interest in engaging respectfully with customers. St…
Reviews from Google
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