STAMPEDE

Brand Terms & Conditions Template

Terms & Conditions

Last updated: 22 July 2026

These Terms & Conditions (“Terms”) govern your participation in the loyalty program operated by the Brand through the STAMPEDE platform. By registering for or using this loyalty program, you agree to these Terms.

1. Eligibility

  • You must be at least 13 years old to participate. If you are under the age of majority in your country, you may participate only with the involvement of a parent or guardian.
  • You confirm that the information you provide is accurate and belongs to you.
  • One account per person. Accounts are personal to you and may not be shared.

2. Loyalty Program

2.1 Stamp Collection

  • Stamps are earned through qualifying purchases at participating outlets of the Brand
  • The number of stamps awarded per transaction is determined by the Brand
  • Stamps are non-transferable between customers or between brands
  • Stamps have no cash value

2.2 Milestone Rewards

  • Rewards are issued automatically when stamp milestones are reached
  • Reward details (type, value, description) are set by the Brand and may change at any time
  • Changes to rewards apply to future milestones only and do not affect previously earned rewards
  • The Brand reserves the right to modify milestone positions with reasonable notice

2.3 Stamp Card Reset

  • Your stamp card resets after the final milestone (configured by the brand, default 10 stamps) is reached
  • Upon reset, a new card begins and previous stamps do not carry over
  • Earned coupons and rewards remain valid regardless of card resets

3. Coupons and Rewards

3.1 Coupon Validity

  • Coupons may have expiry dates as set by the Brand
  • Expired coupons cannot be redeemed and have no cash value
  • Coupons are for personal use only and cannot be transferred, sold, or exchanged

3.2 Reward Fulfillment

  • The Brand is solely responsible for fulfilling all rewards and coupons issued through their loyalty program
  • STAMPEDE is the technology platform provider and is not responsible for the quality, availability, or fulfillment of any reward or product offered by the Brand
  • Disputes regarding reward fulfillment should be directed to the Brand

3.3 Coupon Redemption

  • Coupons must be redeemed at participating outlets by presenting the coupon QR code to staff
  • Each coupon can only be redeemed once
  • The Brand's staff will confirm redemption — this action cannot be undone

4. Referral Program

  • Referral rewards are subject to the Brand's referral program configuration
  • Both the referrer and the referred customer may receive rewards as specified by the Brand
  • Self-referrals are not permitted and will be rejected
  • The Brand reserves the right to modify or discontinue the referral program at any time

5. WhatsApp Communications

  • By opting in to WhatsApp notifications, you agree to receive messages from the Brand via WhatsApp
  • Messages may include: visit confirmations, reward notifications, promotional offers, and feedback requests
  • Standard messaging rates from your mobile carrier may apply
  • You may opt out at any time through your account settings or by replying STOP to any WhatsApp message
  • Opting out of WhatsApp will not affect your loyalty card or earned rewards

6. Platform Communications

As a customer of a brand using the STAMPEDE loyalty platform, you may receive communications from STAMPEDE AI PTE. LTD. directly. These communications are distinct from brand-initiated messages and are sent on behalf of the STAMPEDE platform to inform you of features, partner offers, and platform updates that may benefit you.

Platform communications are sent only to customers who have opted into WhatsApp notifications through a participating brand. You may opt out of platform communications at any time by adjusting your notification preferences in your loyalty account settings.

By providing your email address, you consent to receiving promotional communications from the business you signed up with via STAMPEDE. You may opt out at any time by clicking the unsubscribe link in any email.

STAMPEDE AI PTE. LTD. will not share your personal data with third parties for marketing purposes without your explicit consent.

7. Account, Data & Deletion

  • Your account is identified by your phone number (or email, depending on your region)
  • You are responsible for maintaining the security of your phone and OTP codes
  • Your data within this loyalty program is governed by the STAMPEDE Privacy Policy
  • The Brand can view your activity within their loyalty program (stamps, coupons, visits) but cannot access your data from other brands on the STAMPEDE platform
  • You may request deletion of your account and personal data at any time by emailing hello@stampede.sg. We will action verified requests as described in the Privacy Policy.

8. Program Modifications

  • The Brand reserves the right to modify, suspend, or discontinue the loyalty program at any time
  • Reasonable notice will be given for material changes
  • Earned and unexpired rewards will be honored for a minimum of 30 days following program discontinuation

9. Prohibited Activities

The following activities are prohibited and may result in account suspension or termination:

  • Fraudulent stamp collection (e.g., using multiple accounts, manipulating QR codes)
  • Sharing or selling coupons or rewards
  • Any activity that undermines the integrity of the loyalty program
  • Abusive behavior toward Brand staff

10. Intellectual Property

  • The STAMPEDE platform, including its software, design, and technology, is owned by STAMPEDE AI PTE. LTD.
  • The Brand's name, logo, and brand assets remain the property of the Brand
  • You are granted a personal, non-transferable right to use the app for participating in this loyalty program. You may not copy, resell, or reverse-engineer the platform.

11. Disclaimer of Warranties

The loyalty program and the STAMPEDE platform are provided on an “as-is” and “as-available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted or error-free. Nothing in these Terms excludes any rights you have under mandatory consumer protection laws in your country.

12. Limitation of Liability

  • STAMPEDE provides the technology platform on an “as-is” basis
  • STAMPEDE is not liable for any loss arising from the Brand's loyalty program, including but not limited to: reward fulfillment failures, program changes, or business closure
  • The Brand's total liability is limited to the value of the rewards earned and unexpired at the time of any dispute
  • Nothing in these Terms limits liability that cannot be limited under applicable law (such as liability for death or personal injury caused by negligence)

13. Governing Law

These Terms are governed by the laws of the jurisdiction in which STAMPEDE AI PTE. LTD. is incorporated (Singapore), unless local mandatory consumer protection or data protection laws in your jurisdiction require otherwise. See the Jurisdiction-Specific Terms below for additional details.

14. Contact

For questions about this loyalty program, contact the Brand directly.

For questions about the STAMPEDE platform, contact: hello@stampede.sg

15. Jurisdiction-Specific Terms

STAMPEDE AI PTE. LTD. is incorporated in Singapore. The following additional terms apply based on your location:

  • Singapore: Personal data is protected under the Personal Data Protection Act 2012 (PDPA). Disputes are subject to Singapore courts.
  • Indonesia: Personal data is protected under Law No. 27 of 2022 on Personal Data Protection (UU PDP). Local consumer protection laws apply.
  • Philippines: Personal data is protected under the Data Privacy Act of 2012 (Republic Act No. 10173).
  • Malaysia: Personal data is protected under the Personal Data Protection Act 2010.
  • European Union / EEA / UK: Personal data is protected under the General Data Protection Regulation (GDPR) and, where applicable, the UK GDPR. You have additional rights including the right to erasure and data portability.
  • All other jurisdictions: The laws of Singapore apply unless local mandatory consumer protection or data protection laws override specific provisions.