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Texas Chicken (643 Bukit Batok)
643 Bukit Batok Central, Singapore 650643
Opening Hours
STAMPEDE Score
Moderate confidenceScore: 60 / 100
Based on 5 data points · Updated 9 days ago
Editor’s Note
Last updated 30 May 2026
Our take on the Texas Chicken at 643 Bukit Batok is that it's a mixed bag, with service quality appearing inconsistent.
While some customers praise staff members like Dustin and Roshni for their friendly and helpful attitudes, others report significant issues with order accuracy and wait times.
We note a specific complaint about a $28.50 order for three Darbak Crunch Burgers resulting in only one item being received, with no resolution via phone.
This suggests potential operational shortcomings in order fulfillment and customer service.
The physical location is described as small with limited seating and a single sink in the restroom, which could be an inconvenience during busier periods.
We also observe feedback indicating that chicken portion sizes might be smaller compared to competitors like Popeyes or KFC.
Despite these points, the food itself is generally described as tasty and served hot when received correctly.
We'd recommend this location if you're in the immediate vicinity and craving Texas Chicken, but be prepared for potential service hiccups and consider checking your order carefully before leaving.
It's a reliable option for a quick fried chicken fix, not a destination meal.
Signature
3-piece chicken combo
Wait time
Expect delays for online orders, even during off-peak hours.
Price
$$ ($10-15/person)
Score: 60 · 5 sources
What customers say
Customers at Texas Chicken (643 Bukit Batok) appreciate the friendly and helpful staff like Dustin and Roshni, who contribute to a homely atmosphere and ensure hot, delicious food.
However, there are significant concerns regarding order accuracy, particularly with missing items like crunch chicken in burger orders, and long wait times for online orders even when the store is empty.
Some also note that chicken portions, especially thighs and breasts, appear smaller compared to competitors like Popeyes or KFC, despite the taste being generally good.
Google Reviews
1026 order online. Wait till 1134am still not ready. Whole shop no customer. Don’t know what the staff doing.
Was craving for texas fried chicken and saw that there's one at bukit batok. It's located far from the MRT or interchange, at a secluded corner of the shopping district. Very small place with limited…
Dustin was at all smiles and good service. I love this bukit batok branch. So.homely
Roshni was a really helpful and friendly staff! She helped us patiently when we struggled to order on the app. Food was served hot and delicious!!!
I am very disappointed with the poor service from Texas Chicken. I ordered 3 Darbak Crunch Burgers costing $28.50, but received only one crunch chicken in the box, which shows clear carelessness. I tr…
Reviews from Google
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