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The Coffee Bean and Tea Leaf - Junction 8

3.9(828)on Google$$coffeebishan

9 Bishan Pl, #01-34, Singapore 579837

Coffeehouse chain serving a variety of beverages including its signature ice-blended options.

Dine-inTakeoutWheelchair accessible

Opening Hours

Today (Monday)Open 24 hours

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 25 / 100

Atmosphere30
Food quality20
Value for money40

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

Our take: The Coffee Bean and Tea Leaf at Junction 8 generally offers a standard cafe experience, with a focus on its range of beverages, including the signature ice-blended options.

We note a recurring theme of customer service issues, with multiple accounts detailing unhelpful or rude staff interactions, such as being denied sugar for a takeaway order or dismissive responses regarding product availability.

While the breakfast set at $11.90 is noted as a reasonable option, some find the quality of certain food items, like the promotional cakes, to be significantly lacking.

One reviewer described a discounted cake as a "disaster" due to poor quality ingredients and taste.

We'd recommend this outlet primarily for a quick coffee or ice-blended drink if you're already in the area, but manage expectations for both service and food quality beyond basic beverages.

Price

$$ ($15-25/person)

Score: 25 · 5 sources

What customers say

Customer sentiment at The Coffee Bean and Tea Leaf - Junction 8 is predominantly negative, with significant dissatisfaction regarding product quality, particularly the Red Velvet Dark Chocolate cake which was described as a "disaster." Service quality is a recurring issue, with staff being perceived as rude or unhelpful, such as refusing a customer to add sugar to a takeaway drink or displaying poor customer service when checking stock for promotional items.

While some find the breakfast set to be value for money, the overall experience is marred by these negative encounters.

Poor cake quality (Red Velvet Dark Chocolate)Rude/unhelpful staff serviceInconsistent staff training/customer interactionValue for money on breakfast sets
10% positive5% neutral85% negative

Google Reviews

★★★★R L· 5 months ago

Hey everyone! Coffee bean’s 8 in Red Velvet Dark Chocolate cake promotion at 50% discount looks attractive, BUT you can really taste the savings on the quality of the cake you get. The cake was reall…

★★★★koh kok hao· 9 months ago

One time I dabao-ed for a client and went to add Equal sugar at the napkin counter. The Coffee Bean staff told me I could not sit since mine was takeaway and there was no service charge. I told her I…

★★★★Artemisia· 5 months ago

It was one thing that left a bad taste in my mouth in an otherwise okay outlet. I stopped in at about 7pm for their Christmas water bottle/teddy bear Collab product. I was told by I suppose the manage…

★★★★Starry Starry Nite· 9 months ago

27/8/25 Shocking rude service by the barista in the photo. Pls take note if he’s doing his sweeping. He didn’t bother to say excuse me/ask me to stand/put my legs up while sweeping the area near my se…

★★★★Elaine Quek· a year ago

Had breakfast for two at $11.90. The bread was soft and fluffy but rather have toast than a bun. No ham this time but replaced with Meiji yogurt. Would rather have sausages but at that price, can't co…

Reviews from Google

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