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The Coffee Bean and Tea Leaf - Junction 8

★ 3.9(838)on Google$$coffeebishan

9 Bishan Pl, #01-34, Singapore 579837

Coffeehouse chain serving a variety of beverages including its signature ice-blended options.

Dine-inTakeoutWheelchair accessible

Website 6259 3025

Opening Hours

Today (Thursday)Open 24 hours

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STAMPEDE Score

Moderate confidence

CRoom to grow

Score: 25 / 100

Atmosphere30

Food quality20

Value for money40

Based on 5 data points · Updated 1 month ago

Editor’s Note

Last updated 21 Jul 2026

Our take: The Coffee Bean and Tea Leaf at Junction 8 generally offers a standard cafe experience, with a focus on its range of beverages, including the signature ice-blended options.

We note a recurring theme of customer service issues, with multiple accounts detailing unhelpful or rude staff interactions, such as being denied sugar for a takeaway order or dismissive responses regarding product availability.

While the breakfast set at $11.90 is noted as a reasonable option, some find the quality of certain food items, like the promotional cakes, to be significantly lacking.

One reviewer described a discounted cake as a "disaster" due to poor quality ingredients and taste.

We'd recommend this outlet primarily for a quick coffee or ice-blended drink if you're already in the area, but manage expectations for both service and food quality beyond basic beverages.

Price

$$ ($15-25/person)

Score: 25 · 5 sources

What customers say

Customer sentiment at The Coffee Bean and Tea Leaf - Junction 8 is predominantly negative, with significant dissatisfaction regarding product quality, particularly the Red Velvet Dark Chocolate cake which was described as a "disaster." Service quality is a recurring issue, with staff being perceived as rude or unhelpful, such as refusing a customer to add sugar to a takeaway drink or displaying poor customer service when checking stock for promotional items.

While some find the breakfast set to be value for money, the overall experience is marred by these negative encounters.

Poor cake quality (Red Velvet Dark Chocolate)Rude/unhelpful staff serviceInconsistent staff training/customer interactionValue for money on breakfast sets

10% positive5% neutral85% negative

Google Reviews

★★★★★Florence Leow· a month ago

🟧 The Coffee Bean & Tea Leaf cafe ● Junction 8 mall ( Bishan) / Unit #01-34 🟧 Location = 🟧 This Coffee Bean outlet is located on Level 1 of the Junction 8 mall in Bishan estate. 🟧 Junction 8 mal…

★★★★★Jaz· 3 months ago

I would normally patronise CBTL's outlets at J8 and TTSH. In comparison, it has always been J8 needing improvements in their CS management prior to the recent change of staffing noticed over the past…

★★★★★First Blood· 2 months ago

I ordered for grab pickup at 6am ,ordered the truffle bagel set and toast set. Why does coffee bean not give their paper bags anymore ? Instead they put my meals in small individual boxes and put it i…

★★★★★Mohd Nasir Mustaffa· 3 months ago

I had a great meal today served by Raihan and a lady. Me and my wife were serve with utmost courtesy and warm gesture that I have short of experiences in other F&B outlet. Kudos Raihan! And team! KEEP…

★★★★★R L· 7 months ago

Hey everyone! Coffee bean’s 8 in Red Velvet Dark Chocolate cake promotion at 50% discount looks attractive, BUT you can really taste the savings on the quality of the cake you get. The cake was reall…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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