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The Coffee Bean and Tea Leaf

4.0(281)on Google$$coffeemarine parade

80 Marine Parade Rd, B1-83H Parkway Parade, Singapore 449269

Coffeehouse chain serving a variety of beverages including its signature ice-blended options.

Dine-inTakeoutWheelchair accessible

Opening Hours

Today (Monday)8:00 AM – 10:00 PM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 45 / 100

Atmosphere70
Queue wait75
Consistency50
Food quality40

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

The Coffee Bean and Tea Leaf at Marine Parade offers a generally pleasant ambiance, especially for an early morning breakfast when it's less crowded.

We note that while some customers have positive experiences with accommodating staff, such as the flexibility to customize orders (e.g., adding sausage and omitting salad/waffles), there are significant inconsistencies in service quality.

Several reports highlight issues ranging from finding eggshells in food with an inadequate apology, to poor coffee preparation where a large latte tasted mostly of milk and the barista was unhelpful.

There are also instances of staff being unaccommodating regarding product availability, as seen with the muffin purchase incident.

While the tuna puff is mentioned as a good and filling option, the waffle has been described as hard and unappetizing.

We think this outlet is best for those seeking a quiet spot outside of peak hours, but be prepared for potentially inconsistent service and beverage quality.

It's a reliable spot for a quick bite if you're in the area, but not a destination for exceptional food or service.

Signature

ice-blended options

Best time

early morning for breakfast

Price

$$ ($15-25/person)

Score: 45 · 5 sources

What customers say

Customer sentiment for The Coffee Bean and Tea Leaf is mixed, with praise for accommodating staff and pleasant ambiance, particularly for breakfast.

However, significant concerns exist regarding inconsistent service quality, with some staff exhibiting unhelpful or dismissive attitudes, and issues with food quality such as eggshells in dishes or poor-tasting coffee.

Operational practices, like limiting muffin purchases for display, also drew criticism.

Accommodating staff for dietary needsInconsistent service attitudeFood quality issues (eggshells, hard waffles, weak coffee)Pleasant ambiance for diningInflexible operational practices
30% positive10% neutral60% negative

Google Reviews

★★★★★Yolanda S· a year ago

I had such a great experience dining here. The server was kind, friendly, and very accommodating of my carnivore-style eating. It was genuinely refreshing to feel understood and supported when orderin…

★★★★MS· 8 months ago

I ordered a breakfast set and unfortunately I found eggshells in my food. I informed the staff about it, but instead of an apology, I was only told that they would let the person who made it know. The…

★★★★Di Di· a year ago

Great ambience and place to dine for breakfast. We arrived early and there was no crowd, we managed to find a seat quickly and food was also served promptly. The waffle did not taste good and it was h…

★★★★★Evangelina Ang· a year ago

pretty nice outlet in terms of design and ambience but service is awful. barely any acknowledgement, only small nods with no eye contact. and the worst is the coffee. ordered a large latte which looks…

★★★★Master Ching· 5 months ago

I've been a consistent customer of CBTL specially your parkway parade branch.. im usually ordering atleast 8pcs of muffins online or when i go other branch & conveniently getting them. Today when i w…

Reviews from Google

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