Claim this listing to add loyalty, referral program, and marketing tools.
Trusted by 41 outlets across Singapore
28,300+ members · 22,200+ coupons redeemed · 2,300+ referrals generated
The Coffee Bean & Tea Leaf
203 Upper Thomson Rd, Singapore 574344
Coffeehouse chain serving a variety of beverages including its signature ice-blended options.
Opening Hours
Want a loyalty program here?
Sign up to be notified when The Coffee Bean & Tea Leaf launches their rewards program.
STAMPEDE Score
Moderate confidenceScore: 85 / 100
Based on 4 data points · Updated 1 month ago
Editor’s Note
Last updated 3 Aug 2026
Our take: The Coffee Bean & Tea Leaf is a well-established coffeehouse chain, and the Bishan outlet, in particular, garners consistent praise for its atmosphere and service.
Reviewers frequently highlight the clean, comfortable environment and the effective air-conditioning, making it a pleasant spot for a break.
The staff, including individuals like Mr.
Fairuz, Qaish, and Amsyar, are repeatedly commended for their warmth, attentiveness, and ability to recall regular orders and promotions.
This level of personalized service seems to be a significant draw, setting this outlet apart from others.
While specific prices aren't mentioned, the 'ice-blended dark chocolate' is noted as a popular choice.
We think this location is best for those seeking a reliable, comfortable cafe experience with friendly service, especially for casual catch-ups.
It's a solid choice for a consistent coffee break, rather than a destination for unique F&B offerings.
Signature
ice-blended dark chocolate
Price
$$ ($15-25/person)
Score: 85 · 4 sources
What customers say
Customers consistently praise The Coffee Bean & Tea Leaf for its cozy and comfortable ambiance, often highlighting specific outlets like the one in Bishan as a "sparkling Gem" due to its cleanliness and cooling aircon.
Exceptional customer service is a recurring theme, with staff members like Mr.
Fairuz, Qaish, and Amsyar frequently singled out for their warmth, attentiveness, and ability to remember orders and promotions.
Many recommend it as an ideal spot for social gatherings.
Google Reviews
Favorite Coffee Bean outlet 😍 Thank you to Mr Fairuz for the highlights of promotion and offers. Very warm and friendly, and attentive to details. Always give good recommendations, Thank you so much…
Love the vibe at The Coffee Bean & Tea Leaf on Upper Thomson! Super cozy and welcoming. Huge shout-out to Qaish, who consistently delivers top-notch customer service. He’s always warm and welcoming, k…
This is one of the best coffee bean outlets in Singapore. It is quiet, unassuming and the staff are the friendliest in Singapore. Highly recommend for people to come here to have a good catch up with…
To Barista Amsyar - Great service, he can remember our orders even we didnt come for a month because of fasting. 👍🏼👍🏼
Reviews from Google
Around the Web
Articles

Beanstro At Marina Bay Sands Reopens With A New Menu Of Mouth-Watering Gourmet Mains
If you are looking to dine in Marina Bay Sands without burning a hole in your wallet, Beanstro by The Coffee Bean & Tea Leaf shall well be your answer. Offering a wide variety of mains, desserts and drinks, Beanstro is a lovely bistro that boasts a casual and laid-back vibe for shoppers and week
by Lady Ironchef

Tea Appreciation With The Coffee Bean & Tea Leaf + The Exclusive Singapore Blend Tea
The Coffee Bean & Tea Leaf (CBTL) is such a household name, one that we all grew up knowing, and one that we can find at any parts of Singapore. It is an affectionate brand that we are all familiar with, and many of us spent a good part of our teenage years studying at our favourite CBTL outlets
by Lady Ironchef
✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.