The Coffee Bean & Tea Leaf

While the renovated outlets can provide a suitable atmosphere for working, the service quality appears to be a significant concern across multiple locations, particularly at the Lot 1 branch.

We've noted consistent feedback regarding rude staff, lack of basic courtesy, and instances of staff hanging up on customers.

This suggests a potential issue with customer service training or staff morale that impacts the overall experience.

Food-wise, the breakfast promotions are highlighted as good value, though there's a suggestion that items like croissants could be improved by being served warm.

The latte, however, has been described as bland and poorly proportioned.

We'd recommend managing expectations regarding service and potentially sticking to their signature ice-blended options rather than coffee.

Best for a quick, no-frills grab-and-go if you're in the area and specifically craving their blended drinks, but not for a leisurely or service-dependent experience.