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The Coffee Bean & Tea Leaf
11 Research Link, #01-02, Singapore 119391
Coffeehouse chain serving a variety of beverages including its signature ice-blended options.
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STAMPEDE Score
Moderate confidenceScore: 40 / 100
Based on 5 data points · Updated 3 months ago
Editor’s Note
Last updated 3 Aug 2026
Our take: The Coffee Bean & Tea Leaf offers a standard coffeehouse experience with a range of beverages, including their signature ice-blended options like the 'pure vanilla ice blended'.
We've noted some inconsistencies in service and food quality, particularly at the Queenstown outlet.
There are reports of staff interactions that come across as rude or condescending, especially concerning new hires or when explaining discount terms.
Customers have also experienced long wait times for food items like pizza, which sometimes arrives cold or undercooked.
While some find it a peaceful spot for gatherings, the overall experience can be hit-or-miss, especially for students attempting to use discounts that require specific app usage.
We'd recommend it as a convenient stop for a quick drink, but manage expectations for food orders and service consistency.
Best for a casual coffee or ice-blended drink, not a full meal.
Signature
pure vanilla ice blended
Price
$$ (moderate)
Score: 40 · 5 sources
What customers say
Customer sentiment for The Coffee Bean & Tea Leaf is mixed, with significant praise for the ambiance and specific menu items like the Pure Vanilla Ice Blended, but also notable complaints regarding service and food quality.
Issues include staff rudeness and condescending behavior, particularly from a staff member named Aezri, and slow service for food items like pizza, which arrived cold and undercooked.
Additionally, there are concerns about the accessibility of student discounts for international students due to app-related restrictions.
Google Reviews
Cool place for gathering with good friends 🧡
Lovely cafe to chill and have a nice cuppa!
Reviews from Google
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