The Coffee Bean & Tea Leaf - Changi General Hospital

★ 4.2(22)on Google$$coffeetampines

2 Simei St 3, Level 1 Changi General Hospital Atrium, Singapore 529889

Coffeehouse chain serving a variety of beverages including its signature ice-blended options.

Dine-inTakeoutDeliveryWheelchair accessible

Website

Opening Hours

Today (Monday)Open 24 hours

STAMPEDE Score

Moderate confidence

BSolid

Score: 75 / 100

Consistency40

Food quality70

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

The Coffee Bean & Tea Leaf at Changi General Hospital consistently receives high marks for its customer service.

We note multiple accounts of staff going above and beyond, from remembering regular orders and being generous with ingredients to assisting customers with physical limitations.

This level of attentiveness, particularly in a hospital setting, suggests a well-trained and empathetic team.

While one reviewer mentioned receiving an incorrect drink and a smaller size, this appears to be an outlier compared to the overwhelmingly positive feedback on service.

The breakfast waffle set, including waffles, salad, sausages, and coffee, is highlighted as a substantial option, with the scrambled eggs specifically praised.

We think this outlet is a reliable choice for those seeking a comfortable cafe experience with excellent service, especially if you appreciate staff who pay attention to details.

It's a good spot for a substantial breakfast or a well-made beverage, and the positive staff interactions are a significant draw.

Signature

Ice-blended drinks

Price

$$ (Moderate)

Score: 75 · 5 sources

What customers say

Customers generally praise The Coffee Bean & Tea Leaf at Changi General Hospital for its excellent and attentive service, with specific staff members like Tricia and Alia receiving commendation for their friendly demeanor and personalized care.

While the breakfast waffle set is noted as substantial, there are occasional complaints about incorrect drink orders and receiving smaller sizes.

Exceptional customer serviceStaff attentiveness and personalizationSubstantial breakfast optionsOccasional order inaccuracies

80% positive0% neutral20% negative

Google Reviews

★★★★★Sylvia Ang· 6 months ago

The coffee bean & tea leaf Changi General Hospital. 2 Simei Street 3 Rating. 4.7 Sylvia Ang known as Ang Lay Kheng had breakfast waffle set. 2 PCs Waffle, salad, 2 sausages. Coffee.the set on the he…

★★★★★christopher tan· 4 months ago

excellent customer services from coffee bean lady. I think her name is Tricia. i order wrong item and she make a blended choclate that is great. It taste great especially the good customer services.…

★★★★★Chocoru & Mocharen - TRAVELartFOOD· 10 months ago

I was impressed with the level of service and sensitivity offered to me when I was there patronising the cafe. I had a leg injury and the staff was very kind and sensitive enough to deliver one of my…

★★★★★siti nur’artiara· a year ago

I really appreciated how a staff member named Alia remembered my order after coming to the same coffee bean the 2nd time with my mum and she was so generous with the matcha flavoring in my drink. She’…

★★★★★NUR SA'ADAH· 11 months ago

They gt me wrong drink, then they give me smaller size. So frustrating. The one who serve me is a girl

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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