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Thye Guan Fragrant Hot Pot
289C Compassvale Cres, #01-01, Singapore 543289
Thye Guan Fragrant Hot Pot serves Chinese hot pot cuisine in Sengkang's Compassvale area. Located at 289C Compassvale Crescent, it offers diners the interactive dining experience of hot pot cooking at the table.
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STAMPEDE Score
Moderate confidenceScore: 10 / 100
Based on 4 data points · Updated 1 month ago
Editor’s Note
Last updated 3 Aug 2026
Our take: Thye Guan Fragrant Hot Pot in Sengkang aims to offer a Chinese hot pot experience, but public feedback suggests significant issues.
We note consistent complaints regarding staff conduct, particularly an instance of a staff member allegedly lashing out at an elderly customer.
Pricing also appears to be a major point of contention, with multiple reports of inconsistent and suspiciously rounded charges, often exceeding $10-11 per person, which some consider high for mala in Singapore.
There are also operational concerns, such as a reported refusal to accept CDC vouchers despite visible signage, and basic order fulfillment issues like missing rice.
While the concept of interactive hot pot is appealing, the recurring themes of poor service and questionable pricing practices are concerning.
We advise caution for those considering a visit.
Score: 10 · 4 sources
What customers say
Customers consistently report extremely negative experiences at Thye Guan Fragrant Hot Pot, primarily citing rude staff behavior, particularly from a 'china staff' member, and highly inconsistent and suspicious pricing practices where charges are often rounded up and always above $10 per person.
There are also complaints about missing items like rice from orders and issues with payment methods like CDC vouchers, despite visible signage.
Google Reviews
Would probably give it zero stars if I could. The china staff is really rude. Just because my almost 80year old mum couldn’t hear how much it cost and asked again she lashed out at her. Even drag me i…
Per pax price you will be lucky if below $10. Most expensive Mala in Singapore. Never once did i eat below $11. Stall operator never use calculator. Even if weigh the meat, how come always round figur…
Suddenly not accepting cdc, when cdc sticker is pasted in your cashier area. Reason to me is “today cannot tomorrow can”. Stop doing this kind of behavior. When most of the stall beside you can accept…
Missing rice! How to eat! Ridiculous and annoying!
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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