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Tim Hortons Pasir Ris Mall
7 Pasir Ris Central, #02-64, Singapore 519612
Tim Hortons Pasir Ris Mall is a cafe located at 7 Pasir Ris Central in the Pasir Ris neighbourhood. The location serves coffee, donuts, and other cafe fare to local visitors.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 45 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
Our take: Tim Hortons at Pasir Ris Mall presents a mixed bag.
While some patrons appreciate the new refreshers and the overall cozy cafe environment, there are recurring concerns about staffing levels and service quality.
We've noted multiple reports of only two staff members working, leading to long waits and cold orders, particularly for items like coffee.
There are also specific complaints about burnt croissants and a general lack of attentiveness from staff, with some customers feeling pressured to use self-ordering kiosks even when they prefer other payment methods.
The coffee itself has been described as decent but potentially diluted.
We think this outlet struggles with operational efficiency, which impacts the customer experience significantly.
Best for a quick grab-and-go if the queue is short, but not ideal for a relaxed cafe experience or if you're in a rush.
Score: 45 · 5 sources
What customers say
Tim Hortons Pasir Ris Mall receives mixed feedback, with some customers enjoying the new refreshers and the cozy, clean environment with polite staff.
However, significant concerns revolve around understaffing, leading to long waits, cold coffee, and burnt food.
Additionally, several patrons reported issues with staff attitude, perceived rudeness, and a lack of assistance regarding ordering methods and non-existent Wi-Fi, contributing to a negative service experience.
Google Reviews
Friendly staff. Great service. Many people during the day. Donut was soft and nice. We ordered the black pepper chicken sandwich but the taste is just okay. Plenty of seats and very comfortable. The c…
Severely shorthanded and poor quality control. I visited this outlet and was disappointed to see only two staff members working the entire counter. Because they were so overwhelmed, my coffee sat on…
So delicious! New refreshers on the menu, perfect for a quick hydration pick me up after lunch. Not to sweet definitely coming back to try the others!
Decent Americano but quite dilute. Aroma is nice but coffee is too weak for my liking. There is only one person to man the stall and she is busy preparing the drinks and left the counter unattended. N…
Grilled sandwich was so so. Pls avoid buying iced belgian chocolate.. what a scam, just get a dutch lady chocolate milk at fairprice. Bagel was like a rock. Wanted to give it a shot from usual coffee…
Reviews from Google
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