TripletS

While some customers, like Bryan Fang, report consistent satisfaction with their waffles, particularly the Peanut Butter Waffle, others have had significantly negative experiences.

The primary complaints revolve around inconsistent waffle texture – ranging from 'extremely dry and hard' to 'soft' – and a perceived lack of filling, as noted by Jo-anne Kryztilia regarding the chocolate waffle.

Another recurring issue is customer service.

Alex Woo’s detailed account highlights an 'extremely rude staff member' and a dispute over an order, which significantly impacted their experience.

Hazel Loh also mentioned issues with the peanut butter melting too quickly and dripping out of the bag, suggesting a potential packaging or serving temperature problem.

However, Wei Xiong Wang praises the 'hot and crispy' waffles and 'generous spread,' specifically recommending the cream cheese topping.

We think TripletS might be a hit-or-miss experience.

The 'super long queue' suggests a certain level of popularity, but the low Google rating and specific complaints about both product quality and service are concerning.

If you're in the area and willing to gamble on a good waffle, the Peanut Butter Waffle or Cream Cheese Waffle might be worth trying, but be prepared for potential inconsistencies and service issues.