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Verandah Cafe
190 Keng Lee Rd, #01-03 Level, Singapore 308409
Verandah Cafe is a cafe located at 190 Keng Lee Rd in Novena, serving casual cafe fare to the neighborhood. Visitors have shared varied experiences at this spot.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 10 / 100
Based on 3 data points · Updated 1 month ago
Editor’s Note
Last updated 3 Aug 2026
Our take: Verandah Cafe, located in Novena, appears to struggle significantly with operational consistency and customer service.
Multiple accounts highlight issues ranging from limited menu availability and incorrect information about promotions to slow service and staff training gaps.
One reviewer noted that half the menu items were unavailable during a lunch visit, despite a prior reservation and inquiry.
There are also reports of drinks being tasteless and orders being incorrectly keyed in.
While some staff members are acknowledged for their efforts, the overall sentiment points to a disappointing experience, particularly concerning for an establishment associated with The Landmark Group.
We recommend exercising caution and perhaps considering other options in the area until significant operational improvements are evident.
The cafe does not seem to be a reliable choice for a casual meal or a relaxing experience.
Score: 10 · 3 sources
What customers say
Verandah Cafe generally receives negative feedback, with customers reporting slow service, tasteless drinks, and a very limited or unavailable food menu.
Operational inconsistencies, such as menu items being unavailable despite prior inquiries and promotions not being honored, are significant issues.
While some staff members like Pinky are noted for their efforts, overall staff training and management accountability are frequently criticized.
Google Reviews
Really deserving of 1 star if they call this a cafe with almost no food and very basic drinks .. the cakes look so sad .. the staff was friendly though ...but surely not a good place to chill or unwin…
Slow service. Drinks almost tasteless. The staff might require more training, as the lady was not able to key in our orders correctly. Management should look into giving proper training and ensuring s…
Kindly provide a contact number so that your ops team can liaise with me. Honestly, I would have given zero stars if I could. I visited this establishment for lunch this afternoon. Prior to my visit,…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
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