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Wingstop Hillion Mall

3.9(495)on Google$$bukit panjang

17 Petir Rd, #01-40/41 Hillion Mall, Singapore 678278

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)11:00 AM – 10:00 PM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 45 / 100

Queue wait30
Consistency40
Food quality40

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

Our take: Wingstop Hillion Mall presents a mixed bag of experiences.

While some patrons consistently praise the food quality, especially the Kecap Manis wings and mushroom fritters, others report significant issues with excessive saltiness, particularly with the Louisiana Rub.

This inconsistency in seasoning is a recurring complaint, suggesting a potential quality control problem at this specific outlet.

Wait times can also be substantial, with reports of up to 30 minutes for orders, and even longer during peak hours, leading to frustration with order distribution and customer experience.

While staff are noted to be receptive to feedback, the core issue of salty food sometimes persists even after attempts to rectify it.

We'd recommend managing expectations regarding wait times and being prepared for potential seasoning inconsistencies.

The Kecap Manis flavor seems to be a safer bet than the Louisiana Rub.

Verdict: A hit-or-miss experience; best for those who enjoy the Kecap Manis flavor and are prepared for potential wait times and seasoning variability.

Signature

Kecap Manis wings

Wait time

30 minutes (stated)

Price

$$ (Moderate)

Score: 45 · 5 sources

What customers say

Wingstop Hillion Mall receives mixed feedback, with some customers consistently enjoying the food quality, especially the Kecap Manis and mushroom fritters, and finding it served hot.

However, a significant recurring complaint is the excessive saltiness of the wings, particularly the Louisiana Rub, which has led to disappointing experiences for several patrons.

Operational issues like long wait times during peak hours and challenges with order distribution also detract from the customer experience, alongside instances of impolite staff interactions.

Excessive saltiness of wingsLong wait times/slow serviceInconsistent staff professionalismGood quality of specific items (Kecap Manis, mushroom fritters)Food served hot
20% positive20% neutral60% negative

Google Reviews

★★★★★L W· 4 months ago

Wingstop is one of our fave fast food restaurant and this is a store we frequently patronize. Sometimes we takeaway by pre ordering via Grab, other times we will dine in. Their food quality is good an…

★★★★Sofia Constantine· 6 months ago

I had a rather underwhelming experience at the Hillion outlet. While the wait time of 30 minutes was as stated, the food fell woefully short of my expectations. The wings, which I was really looking f…

★★★★Kyle Huang· 10 months ago

Food is good but queue experience can be improved. We placed order for the promotional wings at 6:53pm but only received food at 8:25pm. Staffs were struggling to distribute orders to the crowd. Cus…

★★★★Nadhirah Hamzah· 7 months ago

The Louisiana Rub is way tooooooooo salty. I really mean itt. Is this normal for Wingstop? Or is it just this outlet? I even give it to my brother for him to taste. He agreed that it IS TOO SALTY. The…

★★★★huii huii· 3 months ago

ordered through website to buy take out, when i went to pick my order i told the malay auntie my order number and she angrily asked for store number from my email, so i just zoomed in to my pick up nu…

Reviews from Google

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