More in Jurong East
Is this your business?

Claim this listing to add loyalty, POS, and marketing tools.

Claim this business

Wingstop JEM

4.7(709)on Google$$jurong east

50 Jurong Gateway Rd, #05-05/K01 Jem, Singapore 608549

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)11:00 AM – 10:00 PM

STAMPEDE Score

Moderate confidence
C+Worth a visit

Score: 60 / 100

Atmosphere40
Queue wait75
Food quality60

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

Our take on Wingstop JEM is mixed.

While some customers report excellent service, prompt food delivery, and well-managed operations, others have raised serious concerns about food safety and hygiene.

We note reports of undercooked chicken, which is a significant issue for any food establishment, especially one dealing with poultry.

Additionally, the dining area has been described as unhygienic, with dirty tables and food scraps on the floor, suggesting inconsistent cleaning standards.

On the positive side, several reviews highlight friendly staff and quick service, even for large orders.

The food, when prepared correctly, is generally well-received.

However, the inconsistency in food quality and cleanliness is a major drawback.

We think that while the potential for a good experience exists, the risks associated with food safety and hygiene are too high to ignore.

We'd advise caution.

Price

$$ (Moderate)

Score: 60 · 5 sources

What customers say

Wingstop JEM receives mixed but generally positive feedback.

Customers frequently praise the prompt service, warm and fresh food, and friendly staff, with some even receiving extra items.

However, significant concerns exist regarding food safety, specifically raw chicken, and the cleanliness of the dining area, which some describe as unhygienic with uncleared tables and food debris.

prompt service & food deliveryfriendly & helpful stafffood quality (freshness/warmth)food safety (raw chicken)dining area cleanliness
60% positive0% neutral40% negative

Google Reviews

★★★★Jobel Ngg· 6 months ago

i visited the wingstop outlet at JEM on 14 November between 11am-12pm with my friend, and i was disappointed by my experience. when my order arrived, i noticed that the chicken is raw and quickly told…

★★★★Alan Chew· 5 months ago

I visited Wingstop at JEM and was shocked at how poorly the dining area was maintained. The tables were extremely dirty, and it looked like no one was cleaning or clearing them at all. The floor was f…

★★★★★nad· 4 months ago

great service, prompt food collection for huge order despite us only ordering it less than 2 hours in advance. Food was great and all was packaged well 👍 thank you :)

★★★★★aloysius chew· 3 months ago

Always bussin and great customer service. Food also lowk came quite fast compared to other locations. Ordered 8 piece and got 10. Sanip n Isaac were very nice

★★★★★Ashilah Cheng· 3 months ago

Had an amazing experience @ JEM Wingstop! The staff were incredibly friendly, and my order was prepared and served promptly. The food arrived warm and fresh straight from the kitchen, which made the e…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.