WOK HEY Jurong Point

★ 4.5(150)on Google$$jurong west

63 Jurong West Central 3, #03-89G Shopping Centre, Jurong Point, Singapore 648331

TakeoutDelivery

Website

Opening Hours

Today (Monday)10:30 AM – 9:45 PM

STAMPEDE Score

Moderate confidence

B+Great choice

Score: 78 / 100

Queue wait50

Consistency70

Food quality90

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 30 May 2026

WOK HEY at Jurong Point generally receives high praise for its consistent flavour and 'wok hey' aroma.

We see particular enthusiasm for their seasonal or special offerings, such as the udon with crab and the Truffle Fried Rice max, which one reviewer described as 'exceptional' even for a non-truffle fan.

The customisation options, ordered via kiosk, are noted as efficient, with a typical wait time of around 10 minutes for food preparation.

However, we note recurring feedback about slow service, especially for pickup orders.

There are reports of staff being stretched, leading to delays and a lack of clear communication regarding order readiness.

While the food quality remains a strong point, the operational efficiency for order collection appears to be a bottleneck.

We'd recommend ordering well in advance if you're on a tight schedule, or consider dining during off-peak hours to avoid potential collection delays.

Signature

Truffle Fried Rice max

Wait time

10 minutes (for kiosk orders)

Price

$$ (Moderate)

Score: 78 · 5 sources

What customers say

WOK HEY Jurong Point generally receives positive feedback for its tasty and consistent food, with specific dishes like Udon with crab, Truffle Fried Rice max, and healthier options being highlighted.

Customers appreciate the generous crab portions and unique flavor combinations.

However, significant concerns exist regarding slow service, especially for order pickups, and staff being overwhelmed.

There's also a noted issue with the Jurong Point branch not issuing Healthy 365 QR codes.

Tasty and consistent food qualitySlow service and staff capacity issuesSpecific dish highlights (Udon with crab, Truffle Fried Rice max)Lack of Healthy 365 QR code issuance

60% positive20% neutral20% negative

Google Reviews

★★★★★Rashidah R· 8 months ago

Tried the udon with crab - damn nice le. Felt like a special treat. I will try the dry laksa with crab next. They top the crab meat so the sweet crab meat is 🤤 portion of crab also not bad. Bravo!

★★★★★Sloth D· 6 months ago

Super slow, ordered on grab and the app said ready but the staff said not ready. Pretty sure it was just sitting on the counter for a long time after. Please hire more staff - hire someone to serve cu…

★★★★★Q light· 9 months ago

The food is really good and the hey is really hey. Simple, fast, and tasty. Sometimes you just want straightforward comfort food, and Wok Hey nails it every time.

★★★★★Syazwani Bte Zailani· 2 years ago

Stopped by for dinner to try their Truffle Fried Rice max, and it was delicious! Taste like a Christmas Morning. Completely understood why people were raving about it. I’m not a fan of truffle but th…

★★★★★Karen Kwong· a year ago

It's been a while that I ordered from Wok Hey for dinner.. Though what I ordered is of a healthier option, Jurong Point branch still doesn't issue the Healthy 365 QR Code in order to earn healthpoints…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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