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Xiao La Jiao Mala Hotpot
735 Pasir Ris Street 72, #01-336 West Plaza, Singapore 510735
Xiao La Jiao Mala Hotpot serves Chinese hotpot in Pasir Ris, located at West Plaza on Pasir Ris Street 72. The restaurant offers the interactive dining experience typical of mala hotpot establishments, where diners cook raw ingredients in seasoned broth at their table.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 35 / 100
Based on 5 data points · Updated 4 months ago
Editor’s Note
Last updated 21 Jul 2026
Our take: Xiao La Jiao Mala Hotpot appears to be a divisive option, with consistent feedback regarding its pricing and service.
While some reviewers find the mala taste decent, noting a good 'ma' (numbing) sensation and appropriate spice levels for medium, others describe the food as not good or even 'so bad I had to spit it out'.
The primary concern across multiple reviews is the high cost, with one customer reporting $19.50 for seven vegetable and staple items.
This suggests a pricing model that many find disproportionate to the value received.
Beyond the food itself, there are significant and repeated complaints about the service, specifically concerning a staff member described as 'extremely rude' and lacking basic customer service.
This negatively impacts the overall dining experience, even for those who might otherwise find the food acceptable.
We'd advise caution given the strong negative sentiment surrounding both price and service.
It's a skip.
Price
$$ ($15-25/person)
Score: 35 · 5 sources
What customers say
Xiao La Jiao Mala Hotpot at Pasir Ris receives mixed feedback, with many customers finding the pricing to be high, especially for vegetable-heavy orders.
While some appreciate the decent taste and 'ma' (numbing) quality of the medium spicy mala, others find the food not good or overwhelmingly spicy.
A recurring negative theme is the extremely rude service from a specific female staff member, which significantly detracts from the dining experience.
Google Reviews
Price a bit higher than mala bao bao but still alright. Taste is decent for medium spicy, not watered down like some stalls. There is "ma" taste to it but no Sichuan pepper in the bowl so probably use…
Very expensive. 7 items all vegetables and staples costed $19.50. Cashier said they go by weight. Never going back again.
Chinese girl with bleached hair is extremely rude. Doesn't acknowledge you when you speak and responds rudely when you repeat yourself. She once shoved my mala pot and almost spilt it over. Talks back…
Food was overpriced and staff which was a chinese girl was extrmely rude .ate the mala and it was so bad i had to spit it out
The food is not that good for the price and the spice is so overwhelming. Do not recommend.
Reviews from Google
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