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Trusted by 21 outlets across Singapore
16,000+ members · 4,500+ coupons redeemed · 1,400+ referrals generated

XW Western Grill - JEM

4.6(11,381)on Google$$jurong east

50 Jurong Gateway Rd, #04-25 Jem, Singapore 608549

XW Western Grill - JEM serves barbecue in the Western style at its Jurong East location in JEM mall. Diners appreciate the grilled offerings and cooking approach, reflected in the restaurant's consistent customer feedback.

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Thursday)11:30 AM – 10:00 PM

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STAMPEDE Score

Moderate confidence
AExcellent

Score: 85 / 100

Queue wait60
Consistency80
Food quality80
Value for money90

Based on 5 data points · Updated 1 month ago

Editor’s Note

Last updated 21 Jul 2026

XW Western Grill at JEM consistently receives high praise for its all-you-can-eat salad bar, which comes with any main dish purchase.

Reviewers highlight the variety and freshness of the salad bar, with frequent restocking even during busy periods.

The chicken chop is frequently mentioned as juicy and well-prepared, and the fish and chips are noted as a standout.

Portions for mains are generally considered generous and reasonably priced.

Service is a recurring positive, with staff described as warm, energetic, polite, and efficient, even during peak times.

While the food is generally good, some note that the taste is solid rather than exceptional, but the value for volume eaters is clear.

The main drawback appears to be potential wait times during peak hours due to its popularity.

We think it's a strong option for those seeking a satisfying Western meal with a comprehensive salad bar.

Signature

chicken chop

Best time

avoid peak hours

Wait time

expect longer waits during busy hours

Price

Moderate

Score: 85 · 5 sources

What customers say

XW Western Grill - JEM is highly regarded for its all-you-can-eat salad bar, which accompanies any main dish and offers a wide variety of fresh options, including unique items like pineapple pickles and mala broccoli.

Customers consistently praise the attentive and energetic staff, such as Ridhwan, Sharzeen, Monique, and a specific Malay waiter, for excellent service even during peak hours.

While some find the main dishes like the juicy chicken chop and fish and chips to be excellent and reasonably priced with generous portions, others note the food is generally good but not exceptionally outstanding in taste, appealing more to those who prioritize volume.

Extensive all-you-can-eat salad barAttentive and energetic staff serviceGood value and generous portionsQuality of main dishes (chicken chop, fish & chips)Potential wait times during peak hours
90% positive10% neutral0% negative

Google Reviews

★★★★laine· 3 months ago

The portion size of the main course is quite small, which is great as it allows more stomach space for the sides at the free-flow salad bar 🥗 For its price point, it's quite reasonable. Food came ou…

★★★★★Hello Chester· 2 months ago

Place was conveniently located in a shopping mall. Good food, portion was just nice seeing that it came with free all you can eat salad bar. Restaurant doesn't chase people out or give time limit, s…

★★★★★Alicia Joy· 7 months ago

Tried XW Western Grill and was pleasantly surprised by the decent variety in their buffet spread. There’s a good amount of choices for a western-style buffet, so you’ll be able to find something you l…

★★★★★Joe Lai· 7 months ago

The staff at the JEM outlet were very polite and efficient. Despite it being peak hour, they did their best to accommodate my family’s needs during our visit. The food was excellent—everything from t…

★★★★★Shee Reen Ong· a month ago

We were very well served by Julianna. She was very helpful and welcoming. We were with 2 young kids she make sure we were ok, explained how the salad buffet works and making sure we are comfortable. S…

Reviews from Google

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