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XW Western Grill - JEM

4.6(11,032)on Google$$jurong east

50 Jurong Gateway Rd, #04-25 Jem, Singapore 608549

Dine-inTakeoutDeliveryWheelchair accessible

Opening Hours

Today (Monday)11:30 AM – 10:00 PM

STAMPEDE Score

Moderate confidence
AExcellent

Score: 85 / 100

Queue wait60
Consistency80
Food quality80
Value for money90

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

XW Western Grill at JEM consistently receives high praise for its all-you-can-eat salad bar, which comes with any main dish purchase.

Reviewers highlight the variety and freshness of the salad bar, with frequent restocking even during busy periods.

The chicken chop is frequently mentioned as juicy and well-prepared, and the fish and chips are noted as a standout.

Portions for mains are generally considered generous and reasonably priced.

Service is a recurring positive, with staff described as warm, energetic, polite, and efficient, even during peak times.

While the food is generally good, some note that the taste is solid rather than exceptional, but the value for volume eaters is clear.

The main drawback appears to be potential wait times during peak hours due to its popularity.

We think it's a strong option for those seeking a satisfying Western meal with a comprehensive salad bar.

Signature

chicken chop

Best time

avoid peak hours

Wait time

expect longer waits during busy hours

Price

Moderate

Score: 85 · 5 sources

What customers say

XW Western Grill - JEM is highly regarded for its all-you-can-eat salad bar, which accompanies any main dish and offers a wide variety of fresh options, including unique items like pineapple pickles and mala broccoli.

Customers consistently praise the attentive and energetic staff, such as Ridhwan, Sharzeen, Monique, and a specific Malay waiter, for excellent service even during peak hours.

While some find the main dishes like the juicy chicken chop and fish and chips to be excellent and reasonably priced with generous portions, others note the food is generally good but not exceptionally outstanding in taste, appealing more to those who prioritize volume.

Extensive all-you-can-eat salad barAttentive and energetic staff serviceGood value and generous portionsQuality of main dishes (chicken chop, fish & chips)Potential wait times during peak hours
90% positive10% neutral0% negative

Google Reviews

★★★★★Ichiban _19· 3 months ago

Food is great, Chicken chop was juicy and well done. Special Achar (Pineapple Pickles), wide salad bar option. Ridhwan who served us was warm, energetic and friendly. This was my 2nd time here and wil…

★★★★★Alicia Joy· 5 months ago

Tried XW Western Grill and was pleasantly surprised by the decent variety in their buffet spread. There’s a good amount of choices for a western-style buffet, so you’ll be able to find something you l…

★★★★★Shalwa Md Taib· 4 months ago

Underrated restaurant. Love the All-You-Can-Eat Salad Bar! Buy any mains and you get to salad bar buffet. The fish and chips is really one of the best I have had better than some other more establishe…

★★★★★Joe Lai· 5 months ago

The staff at the JEM outlet were very polite and efficient. Despite it being peak hour, they did their best to accommodate my family’s needs during our visit. The food was excellent—everything from t…

★★★★★Samuel Ding· 5 months ago

Food is ok, nothing stand out in terms of taste but if you’re a volume eater, this place is for you. The salad bar has a good selection. You won’t get bored trying the items at the bar. Wna give credi…

Reviews from Google

More content coming as we discover reviews and videos about this restaurant across the web.

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