Claim this listing to add loyalty, referral program, and marketing tools.
Trusted by 21 outlets across Singapore
16,000+ members · 4,500+ coupons redeemed · 1,400+ referrals generated
XW Western Grill - JEM
50 Jurong Gateway Rd, #04-25 Jem, Singapore 608549
XW Western Grill - JEM serves barbecue in the Western style at its Jurong East location in JEM mall. Diners appreciate the grilled offerings and cooking approach, reflected in the restaurant's consistent customer feedback.
Opening Hours
Want a loyalty program here?
Sign up to be notified when XW Western Grill - JEM launches their rewards program.
STAMPEDE Score
Moderate confidenceScore: 85 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
XW Western Grill at JEM consistently receives high praise for its all-you-can-eat salad bar, which comes with any main dish purchase.
Reviewers highlight the variety and freshness of the salad bar, with frequent restocking even during busy periods.
The chicken chop is frequently mentioned as juicy and well-prepared, and the fish and chips are noted as a standout.
Portions for mains are generally considered generous and reasonably priced.
Service is a recurring positive, with staff described as warm, energetic, polite, and efficient, even during peak times.
While the food is generally good, some note that the taste is solid rather than exceptional, but the value for volume eaters is clear.
The main drawback appears to be potential wait times during peak hours due to its popularity.
We think it's a strong option for those seeking a satisfying Western meal with a comprehensive salad bar.
Signature
chicken chop
Best time
avoid peak hours
Wait time
expect longer waits during busy hours
Price
Moderate
Score: 85 · 5 sources
What customers say
XW Western Grill - JEM is highly regarded for its all-you-can-eat salad bar, which accompanies any main dish and offers a wide variety of fresh options, including unique items like pineapple pickles and mala broccoli.
Customers consistently praise the attentive and energetic staff, such as Ridhwan, Sharzeen, Monique, and a specific Malay waiter, for excellent service even during peak hours.
While some find the main dishes like the juicy chicken chop and fish and chips to be excellent and reasonably priced with generous portions, others note the food is generally good but not exceptionally outstanding in taste, appealing more to those who prioritize volume.
Google Reviews
The portion size of the main course is quite small, which is great as it allows more stomach space for the sides at the free-flow salad bar 🥗 For its price point, it's quite reasonable. Food came ou…
Place was conveniently located in a shopping mall. Good food, portion was just nice seeing that it came with free all you can eat salad bar. Restaurant doesn't chase people out or give time limit, s…
Tried XW Western Grill and was pleasantly surprised by the decent variety in their buffet spread. There’s a good amount of choices for a western-style buffet, so you’ll be able to find something you l…
The staff at the JEM outlet were very polite and efficient. Despite it being peak hour, they did their best to accommodate my family’s needs during our visit. The food was excellent—everything from t…
We were very well served by Julianna. She was very helpful and welcoming. We were with 2 young kids she make sure we were ok, explained how the salad buffet works and making sure we are comfortable. S…
Reviews from Google
More content coming as we discover reviews and videos about this restaurant across the web.
✨ Verified businesses get weekly AI-refreshed content, editorial reviews, and the full marketing suite. Claim this business to unlock.