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Ya Kun Kaya Toast (Suntec City East Tower Basement 1)

3.8(360)on Google$coffeedowntown core

3 Temasek Blvd, #B1-104, Singapore 038983

Dine-inTakeoutWheelchair accessible

Opening Hours

Today (Monday)7:30 AM – 7:00 PM

STAMPEDE Score

Moderate confidence
CRoom to grow

Score: 25 / 100

Atmosphere10
Queue wait30
Food quality50

Based on 5 data points · Updated 9 days ago

Editor’s Note

Last updated 29 May 2026

We think Ya Kun Kaya Toast at Suntec City East Tower Basement 1 offers a standard kaya toast experience, with the Kaya Toast with butter being a consistent, if not exceptional, option.

The Chicken Char Siew Toastwich is noted as flavorful.

However, the overall customer experience appears to be significantly hampered by service issues.

Multiple reports highlight long queues, understaffing, and particularly rude or impatient staff, especially during morning peak hours.

Customers have reported incorrect orders, dismissive attitudes, and even public reprimands from staff.

While the food itself is described as acceptable for a quick bite, the consistent negative feedback regarding service suggests a significant operational problem.

We'd recommend this outlet only if you're in the immediate vicinity and prepared for potential service frustrations.

It's a reliable everyday option for a quick breakfast, but not a destination meal, and certainly not for those seeking a pleasant dining experience.

Signature

Kaya Toast with butter

Best time

Avoid peak morning hours

Wait time

10-30 minutes during peak hours

Price

Below $10/person

Score: 25 · 5 sources

What customers say

Customers at Ya Kun Kaya Toast (Suntec City East Tower Basement 1) frequently experience long queues and significant issues with staff attitude, including rudeness, sarcasm, and incorrect order taking.

While the Kaya Toast is considered ordinary, the Chicken Char Siew Toastwich receives positive remarks for its flavor.

The overall sentiment is that the food is acceptable but the service greatly detracts from the experience.

poor staff attitude/rudenesslong queues/understaffingincorrect orders/service errorsordinary kaya toastflavorful chicken char siew toastwich
10% positive10% neutral80% negative

Google Reviews

★★★★★C Benz· 7 months ago

Ya Kun Kaya Toast is located in the basement of Suntec City. I came here in the morning around 8 a.m. There was already a queue, and I waited about 10 minutes to order. I had the Kaya Toast with butt…

★★★★Supeng· 8 months ago

For a Singaporean heritage brand, this was a shocking level of service given to us today. If I can give 0 stars I would. The service was already mediocre when we came in at 7.45pm, because the guy tol…

★★★★Clara Fung· 7 months ago

Today I tried to brave myself and buy some toast at Suntec City. I had a bad experience with a kaya toast shop in Bedok about a year ago, so I wanted to give it another try. Unfortunately, the service…

★★★★Dave· 4 months ago

Super long queue and short handed. Knowing is the peak hour in the morning but only find 1 staff at the counter preparing coffee and payment. Not sure what the management is thinking! Very bad manpowe…

★★★★Joyce Yeo· 7 months ago

At Suntec Basement 1, there was a male staff who was serving as cashier and making the beverages at the counter at around 8.15am on Sunday 12Oct25. We bought 2 Set A for eating in. This was our first…

Reviews from Google

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