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Ya Kun Kaya Toast (United Square)
101 Thomson Road #B1-38, United Square Shopping Mall, Singapore 307591
Ya Kun Kaya Toast in Novena serves traditional kaya toast and coffee in a casual cafe setting. Located at United Square Shopping Mall on Thomson Road, the spot offers budget-friendly options and draws steady visits from the neighborhood.
Opening Hours
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STAMPEDE Score
Moderate confidenceScore: 20 / 100
Based on 5 data points · Updated 1 month ago
Editor’s Note
Last updated 21 Jul 2026
We've noted a consistent pattern of customer service issues at the Ya Kun Kaya Toast United Square outlet, with multiple reports of staff being rude and yelling at customers.
This seems to detract significantly from the breakfast experience, with specific mentions of a 'bread maker aunty' and a 'cleaner uncle' contributing to a negative atmosphere.
Beyond the service, there are concerns about drink consistency; the soy teh has been described as diluted and watery, lacking the usual Ya Kun standard, and the Horlicks hot ($2.60) as tasting like 'condensed milk mixed with water' with insufficient malt.
The toast quality also appears inconsistent, with one reviewer stating it was 'under cooked' and not crispy, despite requesting it so.
Our take is that while Ya Kun is generally a reliable option for local breakfast, this particular outlet seems to fall short on both service and product consistency.
We'd recommend exploring other Ya Kun outlets, such as those at Tangs, Ion, or One North, for a more pleasant experience.
This location is best avoided if you're looking for a peaceful start to your day or a consistent product.
Price
Below $10/person
Score: 20 · 5 sources
What customers say
Ya Kun Kaya Toast (United Square) receives significant negative feedback, primarily concerning rude and yelling staff, particularly from the toasting auntie, cleaner uncle, and bread maker aunties.
Customers also report inconsistent food and drink quality, with diluted beverages like soy teh and Horlicks, and poorly prepared items such as non-crispy, undercooked toast.
While some staff are noted for kindness, the overall service experience is often described as unpleasant, impacting the dining atmosphere.
Google Reviews
Such an unpleasant ordering experience early in the day. Came here for breakfast at 9am while my kids were at enrichment and music classes. Seats are close together, claustrophobic, so I decided to ta…
I really hate to be that person! But omg I generally love Yakun Kaya and the other outlets like Tangs, Ion, Paragon, Far East Plaza cuz when I ask for crispy toast, they actually produce crispy toast!…
being a daily soy teh drinker, the soy teh tasted very diluted, with almost no soy flavour, which was quite different from the usual Yakun standard. my bf said it tasted like water hahaha I was told…
Quite a small outlet at the basement of United Square with limited seating, so quite hard to get seats except during off peak hours. Kopi was OK, as was service and ambience.
Come here at your own risk if you want to spoil your weekend. Staff are unhappy with each other. Making customers bear the brunt of their unhappiness. As the table was stained with coffee marks and…
Reviews from Google
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